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During Business Hours:

Call - (240) 347-4383

Text ONLY - (240) 527-8810

During or After Business Hours:

Request Appointment Through Our Customer Portal


9920 Crystal Falls Drive, Hagerstown, MD 21740, US

(240) 347-4383


Open today

08:00 am – 05:00 pm

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Payment Options

Acceptable Payments




American Express


Financing Options (provided through third parties)

***EFFECTIVE APRIL 1, 2019*** 

Adkins Automotive LLC will no longer be accepting Discover credit cards as a form of payment.


Federated Auto Parts - Roadside Assistance Program

Roadside Assistance

Who is covered under the Roadside Assistance Program?

Your Roadside Assistance Benefit is provided to you at no charge by Adkins Automotive and is identified on your invoice. Your Roadside Assistance Benefit begins on the date identified on your original invoice from the participating facility and continues for a period of 180 (one hundred eighty) days. Service provided after 180 (one hundred eighty) days from the date on your invoice is not eligible for reimbursement. This benefit is available only to you, the original purchaser as identified on the original invoice and is not transferable. Coverage is strictly limited to the specific vehicle identified on the original invoice. 

What is covered?

Federated Roadside Assistance Program Covered is available: 24 hours a day, 7 days a week, all year.  Eligible Services:

  • Towing
  • Jump Start
  • Lock Out Service
  • Flat Tire Changing Assistance
  • Fuel, Oil, Fluid and Water Delivery Service

The Federated Roadside Assistance benefit will be provided to you at no charge by the repair facility that performs a particular service on your vehicle. You will be reimbursed for covered services up to a maximum of $75.00 per occurrence.  

How do you receive coverage?

Receiving a part related charge during your visit, as simple as an oil change, will allow you to have this coverage.  If you are in need of roadside assistance you must call 800-351-8438 to be connected with the nationwide service provider. You must pay for the requested service. The service provider requires use of a credit card to arrange for dispatch. You will be reimbursed for covered services up to a maximum of $75.00 per occurrence.

***Service secured through any other source will not be reimbursed. The driver of the vehicle must be with the vehicle when the service provider arrives, as roadside assistance cannot be provided to an unattended vehicle.***

Tow Needs


Monday - Friday 8am - 5pm & Evening, Saturday and Sunday By Appointment

If you need a tow and don't have AAA or Good Sam's towing coverage, you can call Antietam Towing in Hagerstown.

Click on the photo for contact information or call Antietam Towing at (240) 520-8279.